Giles & Lambert Team Made the Process Easier and Less Stressful

I’m very pleased with the service I received at the Blacksburg office as well with your team in the Roanoke office. Filing bankruptcy was a difficult decision but having your team walk me through each step made the process easier and less stressful. Thanks again!!

D.F., 2018 Chapter 13 client

Thank you so much for your help with this. You are right, it is so difficult to ask for help or admit you’ve failed. You and your staff, esp Erin, made things so much easier for me. You have no idea how much I appreciate all you did for me.

A.N., 2018 Chapter 13 Client

Business-driven Chapter 7 and 13 – Blacksburg

“Our case represented the complexities of a business-driven business case as well as two separate personal cases in both Ch 7 & 13, involving knowledge of two individual states as well that of Federal laws.  In choosing legal representation we carefully interviewed multiple law firms, querying their testimonials and recommendations, with the result of our choosing Malissa Giles (of Giles & Lambert, PC; http://www.gileslambert.com/) to run point on all individual cases.  We chose well. Malissa Giles proved herself to be the most astute legally, as well as the most compassionate; and last but not least, the most honest attorney we have yet dealt with. We whole-heartily recommend Malissa Giles (http://www.gileslambert.com/) for your legal representation.”


Sound Legal Advice and Timely Responses – Chapter 13 Client – Roanoke

It was a difficult decision for me and my wife to request information about filing for bankruptcy in October 2009. I had a daughter in college and three children in high school. But I found Giles and Lambert Law Firm to provide sound expert legal advice in filing a Chapter 13 bankruptcy. Throughout the time period from October 2009 through February 2015 when my bankruptcy was discharged, I was supported 100 percent. I always had immediate responses to my phone calls and emails on the same day. I highly recommend Giles and Lambert law offices to provide you the legal advice needed to file a bankruptcy.”


2016 Starts Debt Free – Chapter 13 Client

“Giles and Lambert is an excellent company to work with if you are going to file any type of bankruptcy. Four years ago my finances were a mess and everyday it seemed that there was no way out. Just like a lot of things in life you just keep dealing with it and hoping that one day it might get better. I started using credit cards and different loans 25 years ago. I am now 49 years old and as of January 1, 2016 I am completely debt free thanks to Malissa, Tracy and the Roanoke office. I have five kids who are all grown. They see a happier dad today and will also benefit financially as well. ”


Successful Chapter 13 Client – Roanoke

“We recently received a discharge at the end of our Chapter 13 payment plan. Throughout the entire 5-year process, Malissa was helpful, encouraging, and responsive whenever we needed guidance. She kept us informed and told us what to expect each step of the way. Working with Malissa made a situation that was desperate and traumatic much more tolerable and manageable. We are very grateful for her help in successfully completing our case.”

2014 Chapter 7 Client – Christiansburg

“I just want to say thank you for being such a help during this process.  Every time I have had a question or concern and I have contacted the office either by email or phone, you all have been very nice and helpful.  Filing bankruptcy wasn’t an easy decision for me but having you all to guide and explain things to me has made it bearable.

Thanks for everything!!”

2013 Chapter 7 Client – Martinsville

“My wife and I had an extremely complex bankruptcy because of my business and debt tied a commercial real estate short sale.  Malissa Giles was able to navigate us through the process to a successful outcome.  She was thorough, her strategy was sound, and we well prepared when we got to court.  Bankruptcy is not an easy or simple task, but we can’t think of anyone, anywhere to better get you through it than this Malissa and her firm.”

2013 Chapter 7 Client – Salem

“Please accept this letter as an acknowledgement of my appreciation of you and your law firm. You were very informative about bankruptcy law. Malissa  you were able to study my financial situation to see if bankruptcy was needed. After looking at the amount of unsecured debt I had been struggling with we filed chapter 7 bankruptcy.

You and your staff provided direction, guidance and counseling as I gathered information of creditors, etc.

Amanda, Beth, Kimberly and the entire Giles & Lambert Staff, I just wanted to let you know how congenial and professional you are. I recommend you strongly to anyone going through financial difficulty as I have been.

I sincerely appreciate having worked with you and your law firm.”

2012 Chapter 7 Client – Blacksburg

“Unfortunately a divorce forced me to file bankruptcy – something I never imagined doing, even in my wildest dreams! The offices of Giles and Lambert guided me step by step through my entire Chapter 7 Bankruptcy process.

My experience was discreet, professional and very positive – despite my apprehensions and embarrassment.  The lawyers and other professionals in their office were always available and willing to address my questions and concerns along the way.

Even though I wish I could have avoided the decision to file bankruptcy, I would highly recommend the professionals at Giles and Lambert to represent you if you are ever faced with such a decision – They are wonderful!”

SK, 2013 Chapter 13 Client, Roanoke, VA

“I cannot tell you how much I appreciate everything that you’ve done. The situation is far from optimal, but when you’re done crying over spilled milk, all you can do is make the best of it. I couldn’t feel more supported, well represented and comfortable with this.

I’ve never – not for a second – felt like I wasn’t in the best of hands. Thank you, Malissa.”

BB, 2013 Chapter 13 Client, Blacksburg,VA

“Malissa & Brittany

You all have made a very complex and stressful process manageable.  Malissa is a knowledgeable, consummate professional and Brittany an accomplished detail oriented administrative assistant.  Both make a powerful team to help folks at a point in their lives when they are at the end of their rope without much hope.

They operate with care, empathy, and compassion.  You don’t feel judged–rather you feel helped and both go beyond the letter of the law by understanding the personal dynamics in one’s life that led them to their firm. Further they are there for you before, during, and after the process–you don’t feel alone or abandoned.  They were immediate in their responses to your concerns and questions.  Five stars in my book. ”

R.C., Chapter 13 Client – Blacksburg, VA

“Malissa, thank you for helping me with my bankruptcy process.  This is a very emotional time for me and your expertise, knowledge and advise is very appreciated in assisting me through.”

J.D., 2012 Chapter 7 Client – Roanoke, VA

“I got myself into this mess, but with a 2nd chance I will get back on track. Now I can put the fear of losing my house behind me, sleep better…breathe! … Kristina told me you reduced my fee. That just shows me you and your good wife are in this business to help folks like me… thanks for being there for me.”

2011 Chapter 13 Client – Botetourt County

“Thank you so much for seeing to me during this stressful time. You’re a great team. Keeping my house was by far most important at my age & bad health…Many people who have lost control of their finances (like me) are blessed to find folks like Giles & Lambert…I will be able to sleep tonight. I am sure I will be seeing you soon. I do so appreciate your help and good service… 2nd chances feel good!

I want to personally thank u and everyone in ur office over the past several years. Im about half way thru my ch 13. It was what needed to happen. Ur office has been extremely professional helping me deal with the financial strain that i have lived with for years. Although i have lost alot ( house, marriage, etc) i have gained a new outlook and new beginning. Once again thank you for all your help and i will gladly recommend Giles and Lambert to anyone who is in the situation that i was in.”

2011 Chapter 13 Client – Pulaski County

“Thank you so very much for helping during a time when I had no idea how I was going to be able to keep my house for myself and my son. I appreciate your kindness, and the kindness and compassion of your law firm. You made a situation that seemed impossible, work.”

Anonymous Client

“I appreciate everything you all have done for us.”

2006 Chapter 13 Client who successfully completed plan in 2009

“On July 3, 2006, my husband and I called three bankruptcy firms to get help. Only Giles & Lambert answered the phone that day. Little did we know that we had contacted just the people we needed. Tracy Giles met us that day and got us started on the process of filing bankruptcy. (When we met him, he had a Sponge Bob Square Pants band-aid on his forehead, covering an injury received from playing with his kids. Perfect!)

Anyone who has had to face bankruptcy knows how painful it is. For me, it was embarrassing, depressing, sad, and shameful. And I was angry with us both for getting into such bad financial shape! But Tracy was friendly, professional, factual and — as importantly as anything — non-judgmental. We left the office believing there was a solution to our troubles.

There was; there is. Malissa Lambert, Megan Showalter, Tracy all led us through the process; and we went to bankruptcy court with Malissa knowing that filing was the best plan, and that we would be able to meet the court’s expectations.

Filing for bankruptcy is not easy — on lots of levels! — but it is doable. We are nearly finished with our bankruptcy obligations; but, in October, my husband became critically ill. Once Tom was settled in the hospital, I realized I needed guidance and contacted Megan Showalter and then met with Malissa. Malissa gave me what I needed: suggestions that are reasonable and practical.

Looking back on the whole process, I see that (for me) pride kept me from asking for help. It took accepting reality to get Tom and me to the phone to call Giles and Lambert. I’m truly grateful we did so.”